I'm in love with your products! Where can I buy them?
Why do you not post prices on your website?
I'm not sure how to use the product. Who do I ask?
Are there warranty on your products?
What am I getting when I buy an electric fireplace?
The secondary benefit is they can be a supplemental heat source for warming up a room. And, unlike a traditional fireplace, you have direct control over the amount of heat being generated. Control is as simple as flicking a switch on and off.
How do electric fireplaces work?
Electric fireplaces have the highest heating efficiency of any type of fireplace at roughly 99%. They are very inexpensive to operate.
Are the flame effects realistic?
Which style you prefer is up to your own personal taste.
Can the flame be adjusted?
Is it possible to purchase your fireplaces without the heating element?
No, however, most of our fireplaces can operate with or without heat through independent controls.
How large of an area will my electric fireplace heat?
Our electric fireplaces can function as a supplemental heat sources for rooms up to 400 square feet.
Does the glass front of an electric fireplace get hot?
No, the glass front always remains cool to the touch and is perfectly safe for children and pets. The heating element is separate from the flame effect area and is located above the glass on a firebox and below on log sets and freestanding stoves. The heating elements are set behind safety screens and do not get hot enough to burn.
Does your fireplace need any venting or a chimney?
No, our fireplaces are all vent free, so there is no need for any chimney, venting, or gas lines. There is no open flame, no mess or clean up either. You may place or install them on an outside or inside wall, upstairs or down. They are a great option for any home, apartment or condo.
Can a Caesar Fireplace or stove be easily relocated?
Yes! Unlike gas fireplaces, which require venting fuel pipelines, a Caesar fireplace or stove just needs to be unplugged! When you need a change you can move it to a different room and when you move to a new home you can take your investment with you.
Will the Caesar fireplace insert fit into my existing fireplace opening?
The Caesar fireplace insert is designed to fit just about any fireplace opening with ease.
Can I set my fireplace up myself?
Where can I put a Caesar fireplace or stove?
I lost my owner's manual. Where can I request a copy?
Are Caesar Fireplaces Safe?
Caesar fireplaces and stoves have full electrical certification throughout North America for complete peace of mind. To ensure the safety of your family members, no combustible energy sources are used to produce the flame. This means that you never need to worry about oxygen depletion or carbon monoxide poisoning in your home. The glass remains cool to the touch to ensure children don’t burn their hands on the glass. It also does not contribute to indoor moisture or mold concerns. Other features include impact resistant safety glass and safety cut out with reset controls.
California’s Proposition 65
California’s Proposition 65, called the Safe Drinking Water and Toxic Enforcement Act of 1986, gives California consumers the right to know when products contain chemicals known by the state of California to cause cancer, birth defects or other reproductive harm.
While the proposition is pretty old, it’s been brought into new light in recent years as the state of California is now requiring businesses and manufactures to inform consumers about exposure to chemicals on the list.
As of August 30, 2018, manufacturers of products sold in California were required to notify consumers when products contain chemicals on the state’s Proposition 65 list.
We have updated our website and packaging to include these warnings. You can find the warning near most product UPC labels and on our website under the Specifications tab on product pages.
If you’d like more information on Proposition 65, please visit California’s Proposition 65 FAQ page.